1. Track Inventory: Once a product, tool, or piece of equipment leaves your office, it can be nearly impossible to keep track of. However, knowing where all your inventory is and whose hands it’s in is essential to prevent loss. With Intuit’s Field Service Management software, you can more easily track inventory to make sure the customer is getting the correct number of items and that your equipment isn’t disappearing unexpectedly.
2. Manage Work Orders: Field Management software also allows you to manage your work orders. This can help you improve your customer service because you can see exactly what work needs to be done that day and where.
3. Integrate Timecards: When you have separate programs for timecards, payroll, and business accounting, it can get complicated. That’s why QuickBooks is so well-loved by so many business owners. It brings all those things together. With the timecards feature, you can see how long an employee was working at a certain site. Then, you can easily add that time to the program and be able to pay them for it.
4. Access Customer Service History: One of the ways you can provide better customer service and get valuable data about your customers is by having a service history for each customer. When you have easy access to a customer’s service history, you can get context while speaking to that customer. Then, you have a list of dates, services, or purchases made so you can stay on the same page as that customer. Another benefit of having this is that you can understand your current customers better. This gives you a better idea of how to reach out to new customers since you know your target demographic.